RESEARCH ARTICLE


Assessing the Influence of Graduate Characteristics on Employer Satisfaction: A Multi-dimensional Analysis



Niti Chatterji1, Sridhar Manohar1, Balraj Verma1, *
1 Chitkara Business School, Chitkara University, Punjab, India


Article Metrics

CrossRef Citations:
0
Total Statistics:

Full-Text HTML Views: 406
Abstract HTML Views: 122
PDF Downloads: 151
ePub Downloads: 52
Total Views/Downloads: 731
Unique Statistics:

Full-Text HTML Views: 224
Abstract HTML Views: 77
PDF Downloads: 120
ePub Downloads: 48
Total Views/Downloads: 469



Creative Commons License
© 2023 Chatterji et al.

open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

* Address correspondence to this author at the Chitkara Business School, Chitkara University, Punjab, India; E-mail: balrajkverma1@gmail.com


Abstract

Introduction:

Developing countries around the world are facing a surplus of availability of labour compared to the demand in the markets. But the paradox is that the labour supply lacks the employable characteristics that are expected by organizations.

Methods:

Hence it becomes indispensable for employers to be able to hire the most employable graduates out of the available pool of candidates, especially in the context of soft skills like personality, emotional intelligence, and kinesics (non-verbal communication).

Results:

The present study has tried to assess the impact of emotional intelligence, personality traits, and kinesics on the satisfaction level of employers while hiring graduates. Model fit indices (CMIN/DF= 2.43 to 4.22, GFI= 0.90 to 0.95, NFI= 0.90 to 0.933, CFI= 0.920 to 0.951, RMSEA = 0.047 to 0.075) indicate a good model fit. It was established that personality traits had the strongest relationship with employer satisfaction, followed by emotional intelligence and kinesics. All three variables emerged as significant.

Conclusion:

The results from this have practical implications for employers and help them in making an informed choice while hiring prospective candidates.

Keywords: Personality traits, Emotional intelligence, Kinesics, Employer satisfaction, Multi-dimensional, Paradox.